PRIVACY POLICY

1. Who We Are

MPAC Property Group is a boutique buyer's agency operating across North Brisbane and the Sunshine Coast. We also operate Rent Finder, a sister service that assists renters with applications. This policy applies to both services unless otherwise noted.

2. Information We Collect

We may collect the following personal information:

• Contact details — your name, email address, and phone number when you submit an enquiry or book a discovery call

• Property and financial context — information you share with us about your goals, budget, or situation in order for us to assist you

• Usage data — standard website analytics (pages visited, session duration, browser type) collected via tools such as Google Analytics

• Communication records — emails, notes, or call records relevant to your engagement with us

3. How We Use Your Information

We use your information to:

• Respond to your enquiry and provide the services you have requested

• Contact you regarding your property search or rental application

• Improve our website and understand how visitors engage with our content

• Comply with any applicable legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Sharing Your Information

We may share your information with trusted third parties only where necessary to deliver our service. This may include:

• SMSF accountants or financial advisors we refer you to, with your consent

• Real estate agents in the course of a property transaction

• Technology service providers (e.g. CRM platforms, email tools) who are bound by confidentiality obligations

We will not share your information with any party for their own marketing purposes.

5. Cookies and Analytics

Our website may use cookies and similar tracking technologies to understand how visitors use the site. You can disable cookies through your browser settings, though this may affect some site functionality. We use analytics data in aggregate form only and do not use it to identify individual visitors.

6. Data Storage and Security

Your personal information is stored securely and accessed only by team members who need it to provide our services. We take reasonable steps to protect your information from unauthorised access, disclosure, or misuse.

7. Rent Finder

Rent Finder operates as a sister service to MPAC Property Group. Information collected through Rent Finder is handled in accordance with this same privacy policy. Rental application information may be shared with prospective landlords or property managers as part of the application process, with your knowledge.

8. Your Rights

You have the right to request access to, correction of, or deletion of personal information we hold about you. To make a request, contact us at the details below. We will respond within a reasonable timeframe.

9. Changes to This Policy

We may update this policy from time to time. The current version will always be available on our website, dated with the most recent revision.

10. Contact

For privacy-related enquiries, please contact MPAC Property Group directly via the contact form on our website or by calling us during business hours.